Transport Co-Ordinator 4 on 4 off 12hr Day shifts – TVS SCS – Smethwick


Job description

Rico/TVS Sameday is becoming the UK’s leading courier service provider. With 39 sites across the UK, we’re the fastest growing service provider in our field. Our business has continued to thrive – and with the right people, people like you, we’ll keep going from strength to strength.

So do you want to join a dynamic company that will take you on rewarding journey in logistics?

We have a fantastic opportunity for a Transport Co-Ordinator to join our team on a permanent basis.

Working a 4 day on 4 day off 12hr shift, the purpose of your role will be to provide a high level of service to our customers and to assist colleagues across the country.

You’ll need previous experience in operations control or a similar role – however relevant training will be given to the right candidate. You’ll also need to have drive and enjoy a challenge!

Main role responsibilities

Allocate work to couriers in a fair and transparent manner

Take bookings accurately and advising clients of our services

Implement and maintain Service Level Agreements (both client and branch specific) – ensure all jobs are collected and delivered within agreed timescales

Proactively trace and track consignments through to POD and completion, keeping clients and fellow employees informed of delays or issues

Ensure fleet size is sufficient to service your clients, maintaining levels during peak periods and recruiting as required

Proactively monitor and forward plan fleet levels

Ensure compliance of courier documentation

Manage dockets – input information correctly and in a timely manner, reducing courier and client queries and credit notes

Deal with client’s operational queries effectively and promptly

You’ll need to have:

sound geographical knowledge of the UK

great communication skills between colleagues and customers

a can-do attitude

good problem-solving skills

the will to succeed

Does this sound like you? If you want to join a great team, then we want to hear from you!

Please note – this is a 12hr shift on a 4 on 4 off pattern.


Job Type: Full-time

Salary: £22,365.00 per year

Company pension
Free parking
On-site parking
Wellness programme
12 hour shift
Day shift
Supplemental pay types:
Bonus scheme

Customer Service: 1 year (preferred)
Transport control: 1 year (required)

Work Location: One location

Reference ID: Joe

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